Effective Date: 17 Oct 2023
This privacy policy describes how Vibrant Universe LLC and its affiliated companies (“Vibrant Universe”, “we”, “our”, or “us”) collect, use, share, and store personal information of users of our website, products, and services (“you”).
Information We Collect
We only collect personal information that you voluntarily provide to us, such as through contact forms or e-mail. This information may include your name, e-mail address, phone number, location, and any other information you choose to provide.
We also collect anonymous information through various tracking and analytic tools, such as cookies, log data, and third party tracking pixels. This anonymous data includes information such as device type, operating system, browser type, date/time of access, and non-identifying demographic info.
Use of Personal Information
We use your personal information in the following ways:
- To provide our services and products to you
- To communicate with you about your account or transactions
- To respond to your requests and questions
- To customize your browsing experience
- To notify you about changes in our services
- For internal analytics on how our products and services are used
We store personal information only as long as necessary to fulfill the purposes outlined in this policy, unless otherwise required by law.
Data Sharing and Disclosure
We do not share, sell or rent your personal information to third parties unless one of the following circumstances applies:
- With your consent
- To our authorized service providers contracted to perform services for us
- As required by law, such as to comply with a subpoena or court order
- To investigate, prevent, or take action regarding illegal activities or situations involving potential threats to health/safety of any person
In the event of a sale, merger, liquidation or transfer of company assets, customer information will also be transferred as a business asset.
Data Security and Retention
We employ security safeguards to keep your data safe, such as SSL encryption, firewalls, and access controls. Only authorized employees are permitted to access personal information.
Despite these precautions, no data security measures can be guaranteed to be completely secure. We cannot guarantee the security of information you provide to us.
We will retain your personal information as needed to fulfill the purposes for which it was collected. We will delete your information upon request if permitted by law.
Opt-Out and Changes
You may opt-out of non-essential communications from Vibrant Universe by contacting us and requesting removal.
You may access, correct or delete your personal information within your account settings and preferences. You may also submit an information request or deletion request to [email protected].
We reserve the right to modify this policy at any time, and will notify users of changes that impact rights of data subjects.